Privacy Policy

1. Application Scope

This Privacy Policy applies to EasyMakeAI websites, applications, APIs, and related services that link to or reference this policy. It explains how we collect, use, store, disclose, and protect personal information in connection with our AI-powered content creation platform.

This Privacy Policy does not apply to third-party websites, products, or services that may be linked from or integrated with EasyMakeAI. Those third parties are governed by their own terms and privacy policies.

2. Information We Collect

We collect information you provide directly to us, such as your name, email address, account credentials, profile details, billing information, support messages, prompts, uploaded files, drafts, generated content, settings, and other materials you choose to submit through EasyMakeAI.

We also collect technical and usage information such as IP address, browser type, device information, log data, cookies or similar technologies, and information about how you access and use the service.

If you connect a third-party account or use an external integration, we may receive the account information, authorization data, and related service data that you permit the provider to share with us.

3. How We Use Information

• To provide, operate, secure, and improve EasyMakeAI.
• To authenticate users, maintain accounts, and manage subscriptions or purchases.
• To process prompts, files, and instructions in order to generate, store, organize, or deliver requested content and workflows.
• To communicate with you about service updates, security notices, billing matters, and support requests.
• To detect, investigate, and prevent abuse, fraud, unauthorized access, and other harmful activity.
• To comply with legal obligations, enforce our terms, and protect our rights and users.

4. Additional Information You May Choose to Provide

You may choose to provide optional information such as profile details, team or workspace settings, brand preferences, collaboration data, campaign notes, and other materials that help personalize your experience or enable additional features.

If you take part in promotions, surveys, beta programs, waitlists, or feedback sessions, we may collect the information you submit in connection with those activities.

5. Processing of Content and Usage Data

We process the content, prompts, files, and instructions you submit in order to operate the features you request. This may include storing content, generating outputs, rendering previews, syncing settings, and supporting collaboration or publishing workflows.

We may also use service data to maintain reliability, troubleshoot issues, analyze performance, develop new features, and improve the service, subject to applicable law and any separate contractual commitments we make to you.

6. Payments and Billing

If you purchase a paid plan or other paid features, payment-related information may be processed by us and our payment service providers for billing, fraud prevention, payment confirmation, invoicing, refunds where applicable, and related support.

We do not need to store full payment card details when a third-party payment processor handles the transaction on our behalf, but we may retain transaction records, order details, billing status, and related account information as needed for business operations and legal compliance.

7. Customer Support and Service Communications

When you contact us for support, submit a complaint, request assistance, or ask us to investigate a problem, we may collect and use the information needed to verify your account, understand the issue, respond to you, and improve our support processes.

We may keep records of support requests, messages, attachments, and related troubleshooting details for service quality, training, security, and dispute resolution purposes.

8. Information You Choose to Share or Publish

Some EasyMakeAI features may allow you to share content with collaborators, teams, clients, or external services. Information you intentionally publish, send, or make available through those features may be visible to the recipients or audiences you select.

You are responsible for deciding what content or personal information you choose to share publicly or with others through the service.

9. Sharing and Disclosure of Information

We may share information with service providers and vendors that help us host, secure, analyze, support, bill, or operate EasyMakeAI. We may also share information with third-party services when you ask us to connect accounts, send content, or enable an integration.

We may disclose information if required by law, to protect rights and safety, to investigate misuse, or in connection with a merger, acquisition, financing, restructuring, or sale of assets. We do not sell your personal information.

• We may share information with affiliated entities or contractors that support internal operations, security, analytics, billing, or customer support, subject to appropriate obligations.
• We may disclose information when you direct us to share it, such as when you connect an external account or request a workflow that involves a third-party service.
• If ownership or control of EasyMakeAI changes, relevant information may be transferred as part of that transaction subject to applicable law.

10. Your Choices and Rights

• You may update certain account information through the service.
• You may manage connected accounts and external integrations through the relevant product settings or the third-party provider where available.
• You may request access to, correction of, or deletion of your personal information, subject to applicable law and our legitimate retention needs.
• You may request that we close your account or stop certain processing activities where required by applicable law.
• You may opt out of certain non-essential communications by using the unsubscribe method included in those messages where available.

11. Data Retention

We retain information for as long as reasonably necessary to provide the service, maintain legitimate business records, enforce agreements, resolve disputes, preserve security, and comply with legal obligations.

Retention periods may vary depending on the type of information, the sensitivity of the data, whether the information is needed for active features, and our legal or operational requirements. When appropriate, we may delete, anonymize, or de-identify information.

12. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

13. Children

EasyMakeAI is not directed to children under 13, or the minimum age required by applicable law in your jurisdiction. We do not knowingly collect personal information from children.

14. Changes to This Policy

We may update this Privacy Policy from time to time by posting a revised version on this page. If changes are material, we may also provide additional notice where appropriate. Your continued use of EasyMakeAI after the updated policy becomes effective constitutes acceptance of the revised policy.

15. Contact Us

If you have questions, requests, or privacy-related concerns, you can reach us through the Contact Us entry on the website homepage.